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Terms and conditions

 

THE FOLLOWING TERMS OF USE (hereinafter referred to as the “Terms”, “Terms of Use”, “Terms of Service” or the “Terms and Conditions”) OF ALLINES TECHNOLOGY PRIVATE LIMITED (“Company”) apply to all products & services (“Services”) provided to you. By using the Services on / through https://AllLines.org/ (“Site”, “Website” or “Platform”) you agree to be legally bound by these Terms and Policies of the Company including those available by hyperlink within the Company’s Site.

 

These Terms, together with our Privacy & Security Policy, Payment, Cancellation & Refund Policy and our User & Subscription Policy, provide you information about us and the legal terms and conditions on which we provide our Subscription Service to you (“Service”). The provision of the Services in exchange for payment, read along with the Terms, including any and all company policies, together forms the “Agreement”.

 

The domain name https://AllLines.org/ is a site owned and operated by AllLines; a Company incorporated under the laws of India with our registered office at 3rd Floor, Alsa Towers, No.186/187, P.H.Road, Kilpauk, Chennai – 600 010, Tamil Nadu, India.


For the purpose of these Terms & Conditions, wherever the context so requires, “You”, “Your” or “User” shall mean any natural or legal person who; (i) visits the Site (ii) Uses the Services offered by the Company on the Site. The term “We”, “Us”, “Our” shall mean the Company and its assigns and successors.

Depending on your location, certain jurisdiction specific terms may or may not apply to you, by accessing, browsing or otherwise using the Site and Service, you agree to comply with those jurisdiction specific terms applicable to you.

Please read these Terms carefully and make sure that you understand them, before ordering any Services. Please note that by ordering any of our Services, you agree to be bound by these Terms and the other documents expressly referred to in them.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO THESE TERMS AND OTHER POLICIES OF THE COMPANY, SO PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms & Conditions, you also accept and agree to be bound by Company Policies (including but not limited to Privacy Policy available on the Site.) as amended from time to time.

  1. DEFINITIONS:
    • “Affiliate” means any entity which directly or indirectly controls, is controlled by, or is under common control with a party to this Agreement. For purposes of this definition, control means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.
    • “Agreement” or “Customer Terms of Service” means these General Termsand all materials referred or linked to in here, unless otherwise stated. Throughout this Agreement, we link to knowledge base articles to help facilitate your use of our products and services and manage your AllLines account; however, these knowledge base articles are for your information only, and they are not incorporated into this Agreement.
    • “Confidential Information” means all confidential information disclosed by a party and its Affiliates (“Disclosing Party”) to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or a reasonable person would consider confidential. Confidential Information includes all information concerning: the Disclosing Party’s customers and potential customers, past, present or proposed products, marketing plans, engineering and other designs, technical data, business plans, business opportunities, finances, research, development, and the terms and conditions of this Agreement. Confidential Information does not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party, (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party, (iii) is received from a third party without breach of any obligation owed to the Disclosing Party, or (iv) was independently developed by the Receiving Party. Subject to the foregoing exclusions, Customer Data will be considered Confidential Information under this Agreement regardless of whether or not it is designated as confidential.
    • “Training Services” means the professional services provided to you by us, which may include training services, installation, integration or other Platform-oriented Training Services.
    • “Customer Data” means all information that you submit or collect via the Subscription Service. Customer Data does not include AllLines Content.
    • “Free Services” means the Subscription Service or other products or features made available by us to you on an unpaid trial or free basis. The Services is limited with features
    • “AllLines Content” means all information, data, text, messages, software, sound, music, video, photographs, graphics, images, and tags that we incorporate into the Subscription Service or Platform-oriented Training Services, including Enrichment Data
    • “Jurisdiction-Specific Terms” means the additional terms that apply to your subscription, depending on your location. These terms form part of the Agreement and are available at Jurisdiction Specific Terms.
    • “NVOCC” means a Non-Vessel Operating Common Carrier.
    • “NVOCC Principal” or “Principal” shall mean a company or individual that owns containers and arranges such containers for shipment without operating the vessel themselves.
    • “NVOCC Agent” or “Agent” shall mean a representative who acts on behalf of NVOCC Principal, facilitating the shipments and documentation of NVOCC Principal’s containers. NVOCC Agent will co-ordinate with Customs, Ports, Vessel Operators to execute shipments and ensure compliance with Regulations.
    • “List” or “Listing” means the subscribed NVOCC Principal post of a trade listing specifying port pairs and container types.
    • “Bid” or “Bidding” means NVOCC Agents who bid on a Trade Listing, which includes their proposed rates and shipment plan, while waiting for NVOCC Principal approval.
    • “Principal-Agent Agreement” means an agreement between the NVOCC Principal and NVOCC Agents that outlines the terms and conditions for handling the shipment, specifying responsibilities, rates and timelines. AllLines will trigger the agreement process, but the purview of this agreement extends outside the AllLines Platform, requiring both the parties to adhere to it as a part of their Regular business operations. Alllines shall bear no liability or responsibility with regard to the terms and conditions of such principal-agent agreement.
    • “Personal Data” means any information relating to an identified or identifiable individual where (i) such information is contained within Customer Data and (ii) is protected as personal data, personal information, or personally identifiable information under applicable Digital Personal Data Protect Act (DPDP) of India 2023  
    • “Platform-oriented Training Services” means our training services for new users who require training as to how the services work, how to use it and other related queries with regard to the Subscription Services.
    • “Sensitive Information” means credit or debit card numbers; financial account numbers or wire instructions; government issued identification numbers (such as Aadhar Number, PAN etc…), biometric information, personal health information (or other information protected under any applicable health data protection laws), personal information of children protected under any child data protection laws, and any other information or combinations of information that falls within the definition of “special categories of data” under GDPR or any other applicable law relating to privacy and data protection.
    • “Subscription Fee” means the amount you pay for the Subscription Service.
    • “Subscription Service” means all of our web-based applications, tools and platforms that you have subscribed to under an Order Form or that we otherwise make available to you, and are developed, operated, and maintained by us, accessible via https://AllLines.org or another designated URL, and any ancillary products and services, including website hosting, that we provide to you.
    • “Subscription Term” means, collectively, the initial term of your subscription to the applicable Subscription Service, as specified on your Order Form(s) (the “Initial Term”); and each subsequent renewal period (if any) (each a “Renewal Term”). Your “Current Term” is your then-current committed period of Subscription Services, as either an Initial Term or Renewal Term. For Free Services, the Subscription Term will be the period during which you have an account to access the Free Services.
    • “Third-Party Products” means non-embedded products and professional services that are provided by third parties which interoperate with or are used in connection with the Subscription Service. These products and services include non-AllLines apps available from, for example, our marketplaces, directories, and links made available through the Subscription Service
    • “Third-Party Sites” means third-party websites linked to from within the Subscription Service, including Communications Services.
    • “Authorized Subscription Users” means your employees, representatives, consultants, contractors or agents who are authorized to use the Subscription Service for the licensed business entity’s benefit and have unique user identifications and passwords for the Subscription Service.
    • “AllLines”, “we”, “us” or “our” means the applicable contracting entity as specified in the ‘Contracting Entity and Applicable Law’ section.
    • “You”, “your” or “Customer” means the person or entity using the Subscription Service or receiving the Platform-oriented Training Services and identified in the applicable account record, billing statement, online subscription process, or Order Form as the customer and your Affiliates included in the scope of your purchase.
    • “Intermediary” shall mean the site, who on behalf of a User, receives, stores or transmits electronic records or provides any service with respect to that record, thus facilitating interaction between the Users of the site. An Intermediary neither owns these records nor have any control over it

 

  1. USE OF THE SERVICES:
    • Agreement between NVOCC Agents and NVOCC Principals:

NVOCC Agents and NVOCC Principals acknowledge that either party may originate from different countries and that AllLines bears no responsibility or liability in clarifying the same to you. NVOCC Agents and NVOCC Principals shall agree to and enter into a separate agreement called the Principal-Agent Agreement, before the NVOCC Agents use of the NVOCC Principals Shipping Containers. All NVOCC Agents and NVOCC Principals who avail the Subscription Services shall abide by these Terms of Use and other Company Policies and All NVOCC Agents and NVOCC Principals shall indemnify and hold harmless, the Company for any and all suits, claims, damages or infringements arising out of the Principal’s claim of the legitimacy of their Shipping Containers and the NVOCC Agents use of the NVOCC Principal’s Shipping Container. AllLines shall only act as an Intermediary between the NVOCC Agent and the NVOCC Principal and all Subscription users agree and acknowledge that AllLines shall bear no responsibility or liability with regard to the separate agreement entered into between the NVOCC Agent and the NVOCC Principal. At the sole discretion of AllLines, the Subscription Services shall not be provided to those Subscription Users who refuse to enter into such Principal-Agent Agreement.

  • Limited License and Assignment:

Limited License: The Company grants you a non-exclusive, non-transferable, revocable license to access and use our site strictly in accordance with these Terms. We may also provide some or all elements of the Subscription Service through third party service providers. You agree that the use of our Site is solely for the purposes mentioned herein. You will not sub-lease or sub-license the Service for any business or commercial purpose.

Assignment: You agree & acknowledge that you shall not assign any of the responsibilities borne by you in these Terms & Conditions to any third party unless expressly written and signed by the Company except that you may assign this Agreement to a successor by reason of merger, reorganization, sale of all or substantially all of your assets, change of control or operation of law, provided such successor is not a competitor of ours. We may assign this Agreement to any AllLines Affiliate or in the event of merger, reorganization, sale of all or substantially all of our assets, change of control or operation of law. As a Registered User / Subscription User on our site, you grant us a non-exclusive, non-transferable, revocable right to use your name and your company logo to be displayed on our customer list and on our site, for the sole purpose of increasing publicity of our site and services. Nothing in this Agreement, express or implied, is intended to or will confer upon any third-party person or entity any right, benefit or remedy of any nature whatsoever under or by reason of this Agreement.

 

  • Access:

Registered User: In order to view Listings on our Site, you must be an Authorized Representative of any Licensed Business Entity and must create an account on our Site to become a Registered User for the said licensed business entity. You are required to provide registration details such as your email ID, Phone Number, Legal Business name, Country etc… (“Registration Details”) in order to register with us. As a Registered User, you may browse and peruse the list of Clients and other details relevant to the Services. However, Registered Users cannot place any orders. By registering with us, you consent to our storage and internal use of your Registration Details, which is more specifically dealt with under the Privacy & Security Policy.

Subscription User: In order to avail the Services provided by us on our Site, the Authorized Representative of the Licensed business entity may, as a Registered User, choose a Subscription Plan and pay the Subscription Fees. Once paid, the paying Registered User shall henceforth be referred to as the “Admin Subscription User”. You must provide us with “KYC” details such as; GST certificate or any other applicable certificate with regard to any specific country; Relevant Licenses and Certifications etc… Further you can only subscribe to our services as a Licensed Business Entity. AllLines does not provide subscription-based services to individuals. An Admin Subscription User may authorize multiple other Authorized Representatives of the same licensed business entity to access the Subscription Services account of the licensed business entity as “Authorized Subscription Users”. You may use the Subscription Services to place Bids on Listings made available through the Site. As a Subscription User, you may opt for any Insurance Coverage Plan provided by Third-Party insurance providers, wherein such plan may be subject to modifications made at the discretion of the concerned Insurance Service Provider. For more information on Insurance Coverage, refer to the Insurance Policy of your third-party Insurance Provider. By Subscribing to our Subscription Services, you consent to our storage and internal use of your Subscription Details, which is more specifically dealt with under the Privacy & Security Policy. The KYC details are collected to ensure the genuineness of the Subscribed User, which may be verified with any applicable authority.

  • Free Services:

Registered Users shall for the first time only, have the option to avail the free services of the Company wherein the Registered User shall be able to view a maximum of 5 (Five) market rates, on our Site until the end of your use of the free services or from the starting date of your paid subscription as a Subscription User, whichever is earlier. Any information or personal data provided by you (including KYC and Registration Details) may be permanently deleted at the end of the Free Trial, without option of recovery, in the event you do not purchase a subscription to the applicable Subscription Service. Any additional Terms and Conditions made available to you at the time of registering for a Free Trial may also be applicable in addition to these Terms and other Policies of the Company.

  • Additional Features:

Upgrades: At any time during your Subscription Term, the Admin Subscription User will have the option to subscribe to additional features with regard to your use of the Subscription Services by activating the additional features from within your AllLines Account. Such change in prices shall not take effect until the natural expiry of your current Subscription Term.

Modifications: We may modify or amend the Subscription Service from time-to-time, including by adding, deleting or modifying features and functions. You are required to check the features and functions of the Subscription Service periodically and you acknowledge that AllLines bears no responsibility in informing the same to you. Notwithstanding the above, AllLines may provide the User, information regarding Modifications through a Notice either sent to your Registered email address or posted on the Site of the Company.

  • User Accounts:

You understand and acknowledge that upon registering and creating an account on our Site, your personal data may be used to support your experience throughout our Site, to manage access to your account, and for other purposes described in our “Privacy & Security” Policy.

You also acknowledge, consent and agree that the Company may access, preserve, and disclose your account information and content if required to do so by law or in good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal processes; (ii) enforce the Terms of Service; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property, or personal safety of the Company, its Authorized Users, and the public

You understand and acknowledge that when you create an account with us, you guarantee that you are above the age of eighteen (18), and that the information you provide us is accurate, complete, and current at all times. Use of the Website & its services are available only to persons who can form a legally binding contract under the Indian Contract Act, 1872 or any other applicable equivalent legislation of another country. If you are a minor i.e. under the age of eighteen (18) years, you may not use the Website & its services.  Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account. You are responsible for maintaining the confidentiality of your account and password, including but not limited to your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You can only use your Legal Business Name when creating an account on our site. We reserve the right to refuse service, terminate accounts and/or cancel free trials for the Services in our sole discretion.

  • End of Subscription Services for Prohibited Use of the Site/Services:

You may use the Company’s Site and the Services offered only for lawful purposes and in accordance with the Terms. We may end any User’s access to any or all Subscription Services without notice for your use of the Site and services:

  • In any way that violates any applicable national or international law or regulation.
  • In the event you exploit, harm, or attempt to exploit or harm minors, in any way by exposing them to inappropriate content or otherwise.
  • In the event you transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
  • In the event you impersonate or attempt to impersonate the Company, any Company employee, another user, or any other person or entity.
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  • In the event you engage in any other conduct that restricts or inhibits another users use or enjoyment of Services, or which, as determined by us, may harm or offend the Company or its users of Services or expose them to liability.
  • In the event you use our Services in any manner that could disable, overburden, damage, or impair Services or interfere with any other party’s use of Services, including their ability to engage in real time activities through Services.
  • In the event you use any robot, robotic tools or other automatic device, process, or means to access Services for any purpose, including monitoring or copying any of the material on Services.
  • In the event you use any manual process to monitor or copy any of the material on Services or for any other unauthorized purpose without our prior written consent.
  • In the event you use any device, software, or routine that interferes with the proper working of Services.
  • In the event you introduce any viruses, Trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • In the event you attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Services, the server on which Services are stored, or any server, computer, or database connected to the Services.
  • In the event you post or upload material that infringes or is alleged to infringe on the copyright or trademark rights of any person or entity.
  • In the event you attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
  • In the event you consume excessive bandwidth or storage with respect to the Site.
  • In the event you take any action that may damage or falsify Company rating/Goodwill/Reputation.
  • In the event you otherwise attempt to interfere with the proper working of Services.

 

  • No Sensitive Information:

YOU ACKNOWLEDGE THAT THE SUBSCRIPTION SERVICES HAVE NOT BEEN DESIGNED TO PROCESS OR MANAGE SENSITIVE INFORMATION AND ACCORDINGLY YOU AGREE NOT TO USE THE SUBSCRIPTION SERVICE TO COLLECT, MANAGE OR PROCESS SENSITIVE INFORMATION. WE WILL NOT HAVE AND WE SPECIFICALLY DISCLAIM ANY LIABILITY THAT MAY RESULT FROM YOUR USE OF THE SUBSCRIPTION SERVICE TO COLLECT, PROCESS OR MANAGE SENSITIVE INFORMATION.

  1. PAYMENT, CANCELLATION & REFUND:

Subscription Fees: The Subscription Fee will remain fixed during the Term of your current subscription.

Fee adjustments at Renewal: Upon each renewal of your subscription, we may increase your Subscription Fees up to our then current list price set out in our Services. In the event this increase in subscription fee applies to you, you will be Notified as least 30 (Thirty) days in advance of your renewal. Any Upgrades to your Subscription Services shall only take effect upon renewal of the Subscription, therefore any increase in your subscription fees, post-renewal and post-upgradation, shall be payable by you.

Sales Tax: All fees are exclusive of taxes, which we will charge as applicable. You agree to pay any taxes applicable to your use of the Subscription Services in India. In the event you avail the Subscription Services outside India, you agree that any applicable Taxes to be paid, shall be paid by you separately to the appropriate authorities. If you are subject to GST, VAT, PST and HST all fees are exclusive of those.

In addition to the above-mentioned points and in respect of you availing the Subscription Services, you will make payments according to the terms and conditions prescribed in our “Payment, Cancellation & Refund Policy” which is made available on our Site.

  1. TERM AND TERMINATION:

 

Term & Renewal: The Term of your Subscription Service will be mentioned at the time of payment for the Subscription Services and unless otherwise specified in your Order, i.e., the Term of your Subscription Service shall automatically renew for the same duration as your subscription term.

 

End of Services for Non-Payment: In the event you do not renew your Subscription within the current term by paying your Subscription Fees for the next term, we shall automatically end your Subscription Services at the end of your subscription term and you and your Authorized Subscription Users shall no longer be considered a Subscription User but instead, you and your Authorized Subscription Users shall revert back to being only Registered User(s) of the Site.

 

Effects of end of services: If your paid subscription is terminated or has expired, you shall no longer be deemed to be a Subscription User and we will continue to make available to you access to the Site as a Registered User. You will continue to be subject to these Terms and other Policies of the Company as long as you have access to an AllLines account. If we end of your Subscription Services for any reason, you will promptly pay all unpaid fees due through the end of your Subscription Term. Notwithstanding anything in these Terms and Conditions, this Clause shall indefinitely survive the termination of this Agreement.

 

  1. PRIVACY:

 

Our “Privacy & Security Policy” clarifies how AllLines handles and takes care of any information that you share while using the Site. We have a deep commitment to protecting your data and your privacy. When we ask you to provide personal information/data, we assure you that it will be treated as strictly confidential and in accordance with our “Privacy & Security Policy” and all applicable laws and regulations. In the event you access the site and use the services outside the territory of India and outside the jurisdiction of Indian law, then all other laws shall apply as long as they are in line with or in accordance with the provisions of Indian Law. If you object to your information being transferred or used as provided in our “Privacy & Security Policy”, please do not use the Site. For further information, please read our “Privacy & Security Policy”.

 

  1. CONFIDENTIALITY:

 

Each party shall keep in strict confidence and shall protect all information which is of a confidential nature and which has been disclosed by one party to the other party. This provision shall survive termination of this Agreement. The Company shall be entitled to disclose all or any Confidential Information to any Government or Regulatory authority without prior intimation to you.

 

  1. INTELLECTUAL PROPERTY RIGHTS:

 

Company Property: This is an agreement for access to and use of the Subscription Service, and you are not granted a license to any software by this Agreement. We retain all intellectual property rights to the AllLines Content, the Subscription Service, the Platform-oriented Training Services, and any other products or services provided under this Agreement. You agree not to copy, rent, lease, sell, distribute, or create derivative works based on the AllLines Content, the Subscription Service, or the Platform-oriented Training Services in whole or in part, by any means, except as expressly authorized in writing by us.

 

Trademarks and Copyrights: “ALLLINES” and other marks indicated on our website are trademarks or registered trademarks of the Company. The Company’s graphics, logos, page headers, button icons, scripts and service names are the trademarks of the Company. The Company’s trademarks may not be used in connection with any product or service that does not belong to the Company, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Company’s reputation. All other trademarks not owned by the Company that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Company.

 

3rd Party Infringement:  The Company shall not be responsible for any infringement of such marks and designs provided by Third Party(s) and the Customer indemnifies the Company as per the “INDEMNITY” Clause mentioned herein.

 

  1. INDEMNITY:

 

Indemnity: You agree to release, defend, indemnify and holds harmless, the Company & its owners, partners, directors, officers, employees, agents, licensors, vendors or suppliers and any third party, individual or entity that provide direct or indirect services to the Company, from and against any and/or all claims, obligations, losses, liabilities, cost, expenses including reasonable attorneys’ fees and expenses, relating to or arising from or due to;

 

  • Any infringement or passing off of Intellectual Property Rights or other proprietary right of any person or entity;
  • Any claims, demands, actions including reasonable Attorney’s Fees, made by any third party;
  • Your use of the Service, your violation of these Terms, your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party; or
  • You violation of any International Laws with specific regard to torts (including negligence), breach of statutory duty and other civil and criminal wrongdoings. We claim no responsibility or liability if a suit arises out of your violation of any International Law when you use our site and Subscription Service, in jurisdictions where such use is not lawful / prohibited.
  • Any penalty imposed due to your breach of these Terms & Conditions, Privacy Policies and other policies.

 

  1. LIMITATION OF LIABILITY:

Limitation of Liability: EXCEPT FOR YOUR LIABILITY FOR PAYMENT OF FEES, YOUR LIABILITY ARISING FROM YOUR OBLIGATIONS UNDER THE ‘INDEMNITY’ SECTION, AND YOUR LIABILITY FOR VIOLATION OF OUR INTELLECTUAL PROPERTY RIGHTS, THE PARTIES AGREE THAT THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY REASON WITH REGARD TO THE SERVICES PROVIDED BY THE COMPANY UNDER THESE TERMS OF USE AND OTHER COMPANY POLICIES.

Insurance Coverage: As mentioned under the Subscription User section herein, in the event of any claims, losses damages or suits to the users’ property / documents (as applicable) if the same is covered under the Insurance Plan opted by you at the time of availing the Subscription Services, then we and our affiliates disclaim all liability.

No Indirect Damages: TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA OR BUSINESS OPPORTUNITIES ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY.

Third Party Products: WE AND OUR AFFILIATES DISCLAIM ALL LIABILITY WITH RESPECT TO THIRD-PARTY PRODUCTS THAT YOU USE. OUR LICENSORS WILL HAVE NO LIABILITY OF ANY KIND UNDER THIS AGREEMENT.

Agreement to Limitation of Liability: YOU UNDERSTAND AND AGREE THAT YOU AGREE TO THESE TERMS WITH SPECIFIC REGARD TO THIS LIMITATION OF LIABILITY CLAUSE UPON PAYMENT OF THE SUBSCRIPTION SERVICES.

Non-Conformance with Warranty: We will not have any obligation or liability under “Warranty, Representation & Disclaimer” section herein, if the non-conformance is caused by or based on: (i) modification of the Subscription Service by anyone other than us, or modification of the Subscription Service by us in accordance with specifications or instructions that you provided, or (ii) use of the Subscription Service in violation of or outside the scope of this Agreement.

Force Majeure: We shall not be liable for failing to carry out any of our obligations under this Agreement in the event that our failure results from any Force Majeure acts such as but not limited to; acts of God, war, civil commotion, fire, flood, any government action or intervention and sudden change in political situation, strike or labour dispute and/or any other situations, causes or contingencies beyond our reasonable control. If any such event beyond our control takes place that affects the performance of the Services or any of our other obligations under this Agreement: we will contact you as soon as reasonably possible to notify you; and we shall use reasonable endeavours to minimize any disruption to the Services.

Limitation as to Cause of Action: Except for actions for nonpayment or breach of a party’s proprietary rights, no action, regardless of form, arising out of or relating to this Agreement may be brought by you more than one (1) year after the cause of action has accrued

 

  1. WARRANTIES, REPRESENTATION & DISCLAIMER:

Authority: Each party represents and warrants to the other that it has full power and authority to enter into this Agreement and that it is binding upon such party and enforceable in accordance with its terms. You further warrant and represent that you have the authority to procure your Affiliates compliance with the terms of this Agreement.

 

Relationship of Parties: You and we agree that no joint venture, partnership, employment, or agency relationship exists between us, and your use of the site and the Subscription Services also do not explicitly or implicitly create any joint venture, partnership, employment, or agency relationship between us.

 

Performance Warranty: We warrant that: (i) the Subscription Service and Platform-oriented Training Services will be provided in a manner consistent with generally accepted industry standards, and (ii) we will not knowingly introduce any viruses or other forms of malicious code into the Subscription Service; provided however, this warranty will not apply to you if you only use the Free Services.

 

Non-Conformance Remedy: In the event of reasonable evidence of your non-conformance with this warranty, representation & disclaimer section, we shall at our own discretion choose to end your subscription services by sending you prior written notice by email to your registered email addresses provided to us at the time of your registration.

 

Compliance with laws: We will comply with the Digital Personal Data Protection Act 2023, India (DPDP act 2023) and federal laws (where applicable) in our provision of the Subscription Service, the Platform-oriented Training Services and our processing of Customer Data. We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, legal process or governmental request.  You will comply with all applicable laws in your use of the Subscription Service and Platform-oriented Training Services, including any applicable export laws. IF YOU CHOOSE TO USE THE SUBSCRIPTION SERVICE FROM ANOTHER COUNTRY OTHER THAN INDIA, THEN YOU AGREE THAT YOU ARE DOING SO AT YOUR OWN DISCRETION AND YOU AGREE AND ACKNOWLEDGE THAT ALLLINES SHALL NOT BE LIABLE OR RESPONSIBLE FOR USE OF THE SUBSCRIPTION SERVICES IN COUNTRIES THAT PROHIBIT/RESTRICT THE SAME.

 

  1. E-PLATFORM FOR COMMUNICATION/ MOBILE APPLICATION:

 

You agree, understand and acknowledge that the Company is an online platform that enables you to purchase the use of the Service on the Site at the price indicated therein at any time. You also agree, understand and acknowledge that the Company may have a Mobile Application (“App”) and that such App shall have limited features, be subject to modifications, be available to a limited number of users, at the Company’s sole discretion.

 

  1. THIRD PARTY LINKS AND APPLICATIONS:

 

YOU ACKNOWLEDGE AND AGREE that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods and services available on or through any such third-party websites applications or services. WE STRONGLY ADVISE you to read the terms and conditions and privacy policies of any third-party web sites, applications or services that you visit.

 

  1. INTERMEDIARY:

 

The Site neither owns any User content nor has any control over it. The Site is only an Intermediary and will not be liable for any third-party information made available or hosted by any third-party. The Site shall observe due diligence mentioned under applicable Rules under Part II of The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

 

  1. TRANSMISSION OF INFORMATION:

 

Alllines neither initiates any transmission of information hosted on its site nor selects the receiver of such transmission.

 

  1. WAIVER & SEVERABILITY:

No waiver by the Company of any term or condition set forth in these Terms & Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under terms shall not constitute a waiver of such right or provision. If any provision of terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of terms will continue in full force and effect.

 

  1. FEEDBACK & ERROR REPORTS:

 

You may submit to us comments, suggestions for improvements, ideas, complaints, error reports & other such matters related to our Services (“Feedback”), either directly via email at support@AllLines.org or by a mail sent to the address mentioned in these terms and conditions by way of postal mail. You acknowledge and agree that, (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in the Feedback; (ii) The Company may have similar developmental ideas prior to submission of Feedback; (iii) Feedback does not contain any confidential information or proprietary information from you or any third party; and (iv) The Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of ownership of the Feedback is not possible due to applicable mandatory laws, you grant the Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

 

  1. NOTICES:

 

Any notices in regard to these Terms & Conditions, Privacy & Security Policy and other Policies of the Company, shall be sent by email via support@AllLines.org or by mail through Post to the registered address mentioned in these Terms & Conditions. Notices sent to you, shall be addressed to your email address as provided by you in our AllLines Subscription Account information. We may give electronic notices regarding the Subscription Services and we may give electronic notices specific to you to your email address(es) on our record, as provided by you in the course of becoming a Registered User / Subscription User. You shall keep all your account information current and up to date. You shall update us immediately regarding any change in your address or contact number / email.

 

  1. GOVERNING LAW, DISPUTE RESOLUTION & JURISDICTION:

Local Jurisdiction & Laws: In addition to the “Compliance with Laws” section herein, these terms and conditions shall be interpreted under and governed by Indian Law, subject to the jurisdiction of the courts in Chennai, Tamil Nadu, India. If any claim, controversy or dispute among the Parties with respect to the construction, application or enforcement of these Terms, or arising out of the breach of these Terms, the Parties will first try to resolve it through good faith negotiations upon written notice (email is acceptable) from either Party that a claim, dispute or other matter in question exists. If the Parties are unable to resolve any claim, dispute, or other matter through such negotiations the Parties shall refer such claim, controversy, dispute or matter in question to binding arbitration by a sole arbitrator mutually appointed by the Parties under the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be at Chennai, Tamil Nadu, India and the arbitration shall be conducted in English. The award passed in such arbitration shall be final and binding on Parties. The Parties agree to exercise their reasonable efforts to promptly settle such disputes in order to minimize costs.

  1. ENTIRE TERMS:

These Terms (including every process of Bid and/or Listing, Statement of Accounts and all other legal documents and records concerning your use of the Subscription Services), along with other Company Policies, comprise the entire agreement between us for the Subscription Service and Platform-oriented Training Services and supersedes all other proposals and agreements, whether electronic, oral or written, between us. We might make versions of these Terms available in languages other than English.  If we do, the English version of these Terms will govern our relationship and the translated version is provided for convenience only and will not be interpreted to modify the English version of these Terms.

 

  1. MODIFICATIONS:

The Company shall reserve the right, in its sole discretion, to change, modify, add or remove portions of these Terms & Conditions, at any time without any prior written notice to you. It is your responsibility to review these Terms & Conditions periodically for updates or changes. Your continued use of the Platform following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms & Conditions, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site and its Service. If you disagree with the new terms, you will no longer be authorized to use the Site or the Services of the Company.

 

  1. ACKNOWLEDGEMENT:

By using our Site & Services, you acknowledge and agree that you have read these Terms & Conditions, including all our Company Policies, and agree to be bound by them.

 

  1. GRIEVANCE REDRESSAL MECHANISM:

 

You can forward your grievances/complaints against violation of provisions of Rule 3(2)(1) of the Intermediaries Technology (Intermediaries Guidelines & Digital Media Ethics Code) Rules, 2021, to the Grievance Redressal Officer appointed by Alllines. All such grievances / complaints will be redressed within 30 (thirty) days. Details of the Grievance Redressal Officer is as under –

 

Grievance Redressal Officer:

 

 

(Name)

(Office Address)

(Email ID)

(Phone No.)

 

 

In case the grievance is not satisfactorily addressed, the same may be escalated to the ______ (eg: Managing Director) of the Company by sending an email to support@AllLines.org with “Grievance/Complaint redressal” as the subject of the email.

 

 

  1. CONTACT US:

If you have any questions, concerns, or comments about our Terms & Conditions and other Company Policies available on the Site, or if you require assistance or support, you may contact us using the given information:

  • By Phone: +91 (80) 6278 5800
  • By Email: support@AllLines.org
  • By Postal Mail: 3rd Floor, Alsa Towers, No.186/187, P.H.Road, Kilpauk,

Chennai – 600 010, TN, India (Postal Address_